International Research & Citation Index
IRCI Article ID: IRCI-AR-0000001683

The Influence of Work Culture and Competence on Employee Performance with Commitment as an Intervening Variable at BPJS Employment Branch Offices in Medan Raya

Authors:
Dionica Putri TampubolonPutri Tampubolon, DionicaMuhammad Isa IndrawanIsa Indrawan, Muhammad

Journal: International Journal of Economics, Management and Accounting

Publication: 2025-03-13 · Vol. 2 No. 10 · pp. 817–832

DOI: 10.47353/ijema.v2i10.248

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Abstract
This research aims to analyze the influence of work culture and competency on employee performance with commitment as an intervening variable at BPJS Employment Branch Offices throughout Medan Raya. A quantitative approach was used in this research, with data collection through questionnaires distributed to employees as respondents. The data analysis technique uses the Partial Least Square (PLS) method to test direct and indirect relationships between research variables. The results of this research are as follows: Work Culture has a positive and significant effect on Employee Performance with an original sample value of 0.267 and ap value of 0.002. Work Culture has a positive and insignificant effect on Commitment with an original sample value of 0.110 and ap value of 0.153. Commitment has a positive and significant effect on Employee Performance with an original sample value of 0.298 and ap value of 0.016. Competency has a positive and significant effect on employee performance with an original sample value of 0.370 and ap value of 0.012. Competence has a positive and significant effect on Commitment with an original sample value of 0.804 and ap value of 0.000. Work Culture has a positive and insignificant effect on employee performance through Commitment with an original sample value of 0.033 and ap value of 0.173. Competence has a positive and insignificant effect on employee performance through Work Commitment with an original sample value of 0.240 and ap value of 0.027.


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Authors
Dionica Putri Tampubolon
Affiliation: Universitas Pembangunan Pancabudi, Indonesia
Putri Tampubolon, Dionica
Muhammad Isa Indrawan
Affiliation: Universitas Pembangunan Pancabudi, Indonesia
Isa Indrawan, Muhammad


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Anggraini, A., & Fauzan, M. (2022). Pengaruh Kompetensi, Efikasi Diri dan Motivasi Kerja Terhadap Komitmen Organisasional (Studi Pada ASN BAPENDA Kota Semarang). YUME: Journal of Management, 5(1), 167-174.
Darnain, A., Edison, E., & Sembiring, S. (2022). Gambaran Proses Pendidikan Serta Pembinaan Mental dan Pembentukan Karakter Selama Menempuh Pendidikan Sekolah Penerbang TNI. Edunity: Social and Educational Studies, 1(03), 172-180.
Farisi, S., Irnawati, J., & Fahmi, M. (2020). Pengaruh motivasi dan disiplin kerja terhadap kinerja karyawan. Jurnal Humaniora: Jurnal Ilmu Sosial, Ekonomi Dan Hukum, 4(1), 15-33.
Fermayani, R., Susriyanti, S., & Harahap, R. R. (2019, December). Parenting Parents Influence To Development Children’s Emotional Intelligence. In The 2nd Annual National Conference For Economics and Economics Education Research.
Fitria, H., Kristiawan, M., & Rahmat, N. (2019). Upaya meningkatkan kompetensi guru melalui pelatihan penelitian tindakan kelas. Abdimas Unwahas, 4(1).
Kaesang, S. V., Pio, R. J., & Tatimu, V. (2021). Pengaruh Budaya Kerja dan Motivasi Terhadap Kinerja Karyawan. Productivity, 2(5), 391-396.
Rahman, A. A., Lubis, Y., & Saleh, K. (2019). Pengaruh Kepemimpinan dan Lingkungan Kerja Terhadap Kinerja Karyawan Pada PT. Sinar Sosro Tanjung Morawa Medan. Jurnal Ilmiah Pertanian (JIPERTA), 1(1), 45-55.
Rivai, A. (2020). Pengaruh Kepemimpinan Transformasional dan Budaya Organisasi Terhadap Kinerja Karyawan. Maneggio: Jurnal Ilmiah Magister Manajemen, 3(2), 213-223.
Saputra, M. F. A., Widiyaningtyas, T., & Wibawa, A. P. (2018). Illiteracy classification using K means-naïve bayes algorithm. JOIV: International Journal on Informatics Visualization, 2(3), 153-158.
Syahputra, M. D., & Tanjung, H. (2020). Pengaruh Kompetensi, Pelatihan Dan Pengembangan Karir Terhadap Kinerja Karyawan. Maneggio: Jurnal Ilmiah Magister Manajemen, 3(2), 283-295.
Yusuf, R. M., & Syarif, D. (2018). Komitmen organisasi. Nas Media Pustaka
Zhou, C., Zelinka, M. D., Dessler, A. E., & Klein, S. A. (2015). The relationship between interannual and long‐term cloud feedbacks. Geophysical Research Letters, 42(23), 10-463.
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